Retail Sales Manager — Lead, Coach & Customer Experience

Michaels; Vero Beach (FL); Sur place; USD 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Employee discounts

401(k) with employer match

Medical, dental, vision coverage

Résumé du poste

Michaels is seeking a Part Time Sales Manager in Florida to lead a high-performing team, drive selling results, and ensure an engaging customer experience. You will oversee front-end operations, coach associates, and support KPIs.

The role emphasizes SOP adherence, loyalty programs, omni-channel service, and asset protection. Availability for nights, weekends and early mornings is expected.

Qualifications

• 3+ years retail leadership experience.
• Ability to lead by example and coach teams.
• Strong customer focus and selling skills.

Responsabilités

• Assist Store Manager in leading and managing SOPs and company programs.
• Ensure adherence to policies, store conditions, and results.
• Coach Customer Experience and ART of Selling to drive conversion.
• Provide MOD coverage and ensure operational continuity.
• Oversee POS/Self-Checkout usage and omni-channel fulfillment.
• Promote Loyalty Rewards Program and protection plan adoption.
• Train and develop team members across departments.
• Maintain Asset Protection and reduce shrink.

Connaissances

Retail leadership

Customer focus

Store operations

Description du poste

Michaels is seeking a Part Time Sales Manager in Florida to lead a high-performing team, drive selling results, and ensure an engaging customer experience. You will oversee front-end operations, coach associates, and support KPIs.

The role emphasizes SOP adherence, loyalty programs, omni-channel service, and asset protection. Availability for nights, weekends and early mornings is expected.