Part-Time Retail Sales Lead — Elevate Customer Experience

Warby Parker; Glendale (CA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee Stock Purchase Plan

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences across our retail locations in the U.S. and Canada. You will lead selling on the floor, assist with front-of-house operations, and participate in process improvements when the manager is not present.

The role requires 6+ months in a management position, outstanding communication, and an entrepreneurial mindset to drive store success while upholding Warby Parker’s values.

Qualifications

• Must have professional retail experience at a customer-focused company and 6+ months in a management position.
• Excellent interpersonal and communication skills to deliver top-notch customer service.
• Ability to stay cool under pressure and adapt quickly.
• Entrepreneurial mindset with a proactive approach to problem-solving.
• Team player who motivates others and leads by example.

Responsibilities

• Lead selling on the floor and front-of-house operations when a manager is not present.
• Open and close the store.
• Foster an inclusive culture and treat customers and colleagues with respect.
• Share Warby Parker's story and mission on the sales floor.
• Identify ways to improve processes and participate in special projects.

Skills

Retail management

Customer service

Interpersonal skills

Communication

Leadership

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences across our retail locations in the U.S. and Canada. You will lead selling on the floor, assist with front-of-house operations, and participate in process improvements when the manager is not present.

The role requires 6+ months in a management position, outstanding communication, and an entrepreneurial mindset to drive store success while upholding Warby Parker’s values.