Retail Sales Lead: Elevate Customer Experience

Warby Parker; New York (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid Holidays

Vacation days

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program

Bereavement Support

Educational reimbursement

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to elevate in-store experiences across our U.S. and Canada locations. You’ll lead on the floor, mentor teammates, and partner with managers on store operations.

Bring 6+ months in a management role, plus exceptional communication and a passion for service. You’ll thrive in a fast-paced, entrepreneurial environment. This full-time, on-site position includes a comprehensive benefits package (health, vision, dental, 401(k), paid holidays,

Qualifications

• Retail experience in a customer-focused environment.
• 6+ months in a management position.
• Excellent interpersonal and communication abilities.
• Ability to adapt quickly in a fast-paced setting.

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.
• Demonstrate product knowledge and offer thoughtful style advice.
• Lead selling on the floor and manage front-of-house when a manager is absent.
• Open and close the store and support team touch-bases.
• Foster an inclusive culture and treat customers and colleagues with respect.
• Participate in special projects and process improvement initiatives.

Skills

Customer service

Interpersonal skills

Team leadership

Communication skills

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to elevate in-store experiences across our U.S. and Canada locations. You’ll lead on the floor, mentor teammates, and partner with managers on store operations.

Bring 6+ months in a management role, plus exceptional communication and a passion for service. You’ll thrive in a fast-paced, entrepreneurial environment. This full-time, on-site position includes a comprehensive benefits package (health, vision, dental, 401(k), paid holidays,