Store Sales Supervisor: Elevate Customer Experience

Warby Parker; Lynnwood (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to enhance the customer experience across our U.S. and Canada locations. In this role, you will lead floor selling, manage front-of-house operations when a manager is away, and contribute to process improvements and special projects.

You bring 6+ months of management experience, superb customer service skills, and a proactive mindset. You thrive under pressure, enjoy teaching others, and stay flexible to support a fast-paced retail

Qualifications

• Experience leading a customer-facing team in a retail environment.
• Ability to train and guide staff on service standards.
• Strong interpersonal and communication skills.

Responsibilities

• Lead floor selling and service, ensuring top customer experiences.
• Open and close the store and oversee front-of-house operations.
• Foster an inclusive, energetic store culture and mentor team members.

Skills

Retail management

Customer service

Communication

Team leadership

Adaptability

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to enhance the customer experience across our U.S. and Canada locations. In this role, you will lead floor selling, manage front-of-house operations when a manager is away, and contribute to process improvements and special projects.

You bring 6+ months of management experience, superb customer service skills, and a proactive mindset. You thrive under pressure, enjoy teaching others, and stay flexible to support a fast-paced retail