Store Sales Lead — Elevate Customer Experience

Warby Parker; Columbia (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Paid time off

401(k) retirement plan

Paid holidays

Employee stock purchase plan

Free eyewear

Job summary

Warby Parker is hiring a Sales Supervisor to create exceptional in-store experiences across our U.S. and Canada locations. You will lead the selling on the floor, support front-of-house operations, and mentor teammates when a manager isn't present.

Bring 6+ months of retail leadership and a passion for service. You’ll share Warby Parker’s story, deliver product knowledge, and drive a friendly, inclusive environment with a can-do attitude.

Qualifications

• Retail experience in a customer-focused company.
• At least 6 months in a management role.
• Strong interpersonal and communication skills.
• Ability to stay cool under pressure and adapt quickly.

Responsibilities

• Lead on-the-floor sales and front-of-house operations.
• Open and close the store according to schedule.
• Provide thoughtful, honest style advice and product knowledge.
• Foster an inclusive, service-minded culture.

Skills

Customer service

Interpersonal skills

Leadership

Communication

Adaptability

Entrepreneurial spirit

Job description

Warby Parker is hiring a Sales Supervisor to create exceptional in-store experiences across our U.S. and Canada locations. You will lead the selling on the floor, support front-of-house operations, and mentor teammates when a manager isn't present.

Bring 6+ months of retail leadership and a passion for service. You’ll share Warby Parker’s story, deliver product knowledge, and drive a friendly, inclusive environment with a can-do attitude.