Part-Time Retail Operations Expert

EXPRESS; Castle Rock (CO); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k) with company 1:

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Operations Expert for Outlets @ Castle Rock to support stockroom activities, pricing and promotions, and customer checkout. You will train stockroom staff, handle shipping and receiving, and ensure accurate fulfillment while maintaining a clean stock area and helping customers on the sales floor.

The role requires strong customer service, good communication, and multitasking across multiple processes.

Qualifications

• Education: High School or Equivalent.
• Years of Experience 0 - 2 relevant job experience - minimum 6 months.
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Proficient in use of technology (iPad, registers).

Responsibilities

• Providing coaching and training for stockroom associates as needed.
• Process shipping and receiving orders according to Express time and efficiency standards.
• Replenish product as needed.
• Process freight and sensor product.
• Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor.
• Coordinate product pricing and markdowns.
• Provide check-out support to customers as needed.
• Process fulfillment transactions quickly and accurately to ensure customer satisfaction.
• Share information on product, promotions, and loyalty programs.
• Assist Sales Associates during onboarding and training.
• Assist with product launches changes according to company SOP.
• Assist customers as needed on the sales floor with locating product and/or online orders
• Deliver on all aspects of the customer experience model.
• Other essential functions may occur as directed by your supervisor

Skills

Customer service

Verbal communication

Written communication

Team collaboration

Multitasking

Education

High School Diploma or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Operations Expert for Outlets @ Castle Rock to support stockroom activities, pricing and promotions, and customer checkout. You will train stockroom staff, handle shipping and receiving, and ensure accurate fulfillment while maintaining a clean stock area and helping customers on the sales floor.

The role requires strong customer service, good communication, and multitasking across multiple processes.