Retail Operations Specialist

EXPRESS; Pearland (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Operations Expert to join our team at Pearland Town Center in Pearland, TX. You will coach stockroom associates, process shipments, replenish merchandise, and support sales on the floor.

This full-time role requires 0-2 years of retail experience, high school diploma, and comfort with iPad and POS systems. You will help with customer service, pricing, markdowns, and training. Competitive benefits offered.

Qualifications

• Education: High School or Equivalent.
• 0–2 years relevant retail experience, at least 6 months.
• Availability including nights, weekends, and non-business hours.
• Proficient with iPad and registers.

Responsibilities

• Providing coaching and training for stockroom associates as needed.
• Process shipping and receiving orders according to Express time and efficiency standards.
• Replenish product as needed.
• Process freight and sensor product.
• Maintain a clean and organized stock room.
• Coordinate product pricing and markdowns.
• Provide check-out support to customers as needed.
• Process fulfillment transactions quickly and accurately.
• Share information on product, promotions, and loyalty programs.
• Assist Sales Associates during onboarding and training.
• Assist with product launches and changes.
• Assist customers on the sales floor with locating product and/or online orders.
• Deliver on all aspects of the customer experience model.
• Other essential functions as directed by supervisor.

Skills

Customer service

Communication

Teamwork

Multitasking

Tech-savvy

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

PHOENIX Retail, LLC is seeking a Retail Operations Expert to join our team at Pearland Town Center in Pearland, TX. You will coach stockroom associates, process shipments, replenish merchandise, and support sales on the floor.

This full-time role requires 0-2 years of retail experience, high school diploma, and comfort with iPad and POS systems. You will help with customer service, pricing, markdowns, and training. Competitive benefits offered.