Part-Time Retail Lead - Flexible Hours, Customer Experience

Amazon Inc.; Santa Clarita (CA); On-site; USD 25,000 - 35,000; Part time

Job summary

Amazon is hiring a Retail Lead Associate (Reduced-Time) in Santa Clarita, CA. The role focuses on delivering exceptional customer service, leading floor operations, and maintaining safety and quality standards in a fast-paced environment.

The position requires open availability, 30–39 hours per week, and the ability to work nights, weekends, and holidays. Prior retail or leadership experience is preferred; benefits are available.

Qualifications

• High school diploma or equivalent.
• At least 18 years old.
• 1+ years in retail, customer-facing roles, or leadership experience (or Amazon experience).

Responsibilities

• Interact with customers using engagement strategies and lead by example.
• Use inventory systems to scan, process, and count products.
• Provide peer feedback and assist peers in resolving issues.
• Contribute to continuous improvement of customer experience and operations.
• Identify barriers and trends affecting customers and staff.

Skills

Customer service

Leadership

Inventory systems

Attention to detail

Education

High school diploma

Tools

Inventory management systems

Job description

Amazon is hiring a Retail Lead Associate (Reduced-Time) in Santa Clarita, CA. The role focuses on delivering exceptional customer service, leading floor operations, and maintaining safety and quality standards in a fast-paced environment.

The position requires open availability, 30–39 hours per week, and the ability to work nights, weekends, and holidays. Prior retail or leadership experience is preferred; benefits are available.