Evening Reduced-Time Retail Lead — Customer Experience

Amazon; California (MO); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Benefits

Flexible hours

Job summary

Amazon is seeking a Retail Lead Associate (Reduced-Time) in Customer Experience Operations. You will be the face of Amazon, delivering customer-obsessed service and leading daily floor operations with flexibility for evenings and weekends.

The role requires open availability Tuesday-Saturday 3:45pm–10:15pm, the ability to lift up to 49 pounds, and to work in a fast-changing environment while maintaining safety and quality standards.

Qualifications

• High school diploma or equivalent required.
• Retail or customer-facing experience preferred (1+ years).
• Leadership experience or floor leadership helpful.

Responsibilities

• Interact with customers using engagement strategies and model desired behavior.
• Utilize inventory systems to scan, process, and count products.
• Provide peer feedback and assist associates in solving customer issues.

Skills

Customer service

Leadership

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Inventory management systems

Job description

Amazon is seeking a Retail Lead Associate (Reduced-Time) in Customer Experience Operations. You will be the face of Amazon, delivering customer-obsessed service and leading daily floor operations with flexibility for evenings and weekends.

The role requires open availability Tuesday-Saturday 3:45pm–10:15pm, the ability to lift up to 49 pounds, and to work in a fast-changing environment while maintaining safety and quality standards.