Part-Time Retail Keyholder — Design & Customer Experience

Framebridge Inc; Winnetka (IL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Flexible Time Off

Free Frame codes and discounts

Employee Assistance Program (EAP)

Ongoing learning and development

Commuter benefits

Job summary

Framebridge Inc in Winnetka, IL is seeking a Part-Time Retail Keyholder to join our growing store team. As a keyholder, you'll help set the standard for exceptional customer service, manage opening/closing duties, and contribute to a seamless in-store experience.

Join a creative, design-forward environment where you will train teammates, lead daily operations, and ensure a memorable Framebridge experience for every customer. Flexible hours include evenings and weekends to meet business needs.

Qualifications

• Experience as a key holder in customer service, retail, or hospitality.
• Strong interpersonal and communication skills.
• Interest in design and a creative work environment.
• Quick and eager learner of new tools, technology, and processes.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in retail stores.
• Support onboarding and training of retail team members.
• Execute and improve operational activities to meet customer experience and financial goals.
• Demonstrate product knowledge and design advice to customers and train others.
• Answer questions and troubleshoot issues with sound judgment.
• Offer suggestions to innovate and improve the retail experience.
• Help Framebridge deliver on the 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends.

Skills

Customer service

Retail experience

Communication

Relationship-building

Education

Degree in art/design/marketing or related field

Tools

POS system

Job description

Framebridge Inc in Winnetka, IL is seeking a Part-Time Retail Keyholder to join our growing store team. As a keyholder, you'll help set the standard for exceptional customer service, manage opening/closing duties, and contribute to a seamless in-store experience.

Join a creative, design-forward environment where you will train teammates, lead daily operations, and ensure a memorable Framebridge experience for every customer. Flexible hours include evenings and weekends to meet business needs.