Retail Keyholder — Flexible Hours & Customer Lead

Framebridge Inc; Hinsdale (IL); On-site; USD 37,000 - 48,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) and employer-funded pension

Parental leave and return program

Flexible Time Off and paid holidays

Framebridge employee discount codes

Job summary

Framebridge is seeking a Part-Time Retail Keyholder for our Hinsdale, IL store to lead by example on the floor and support the Store Manager. You will deliver exceptional customer service, coach team members, and ensure smooth daily operations while upholding Framebridge's 100% happiness guarantee.

This role requires flexibility to work evenings and weekends, with a base pay of $18 per hour and opportunities to grow within our growing retail network, manufacturing studios, and design-driven

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Strong interpersonal and communication skills with ability to coach team.
• Interest in design and willingness to work in a creative environment.
• Flexible schedule including evenings and weekends.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.

Skills

Keyholder experience

Customer service

Retail and hospitality

Education

Degree in art/design/marketing

Job description

Framebridge is seeking a Part-Time Retail Keyholder for our Hinsdale, IL store to lead by example on the floor and support the Store Manager. You will deliver exceptional customer service, coach team members, and ensure smooth daily operations while upholding Framebridge's 100% happiness guarantee.

This role requires flexibility to work evenings and weekends, with a base pay of $18 per hour and opportunities to grow within our growing retail network, manufacturing studios, and design-driven