Part-Time Retail Keyholder — Design & Service

Framebridge; Denver (CO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Frame discount

Employee Assistance Program

Job summary

Framebridge is seeking a part-time Retail Keyholder for our Cherry Creek location to uphold exceptional customer service and brand standards. You will lead store operations, onboard new team members, and drive a welcoming, design-forward shopping experience for customers.

You will train staff, share product knowledge, and help meet sales and service goals while working evenings and weekends as needed. Join a growing brand redefining the framing journey.

Qualifications

• Experience as a key holder in a retail or service role.
• Strong customer service mindset and communication skills.
• Willingness to work evenings and weekends.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
• Support onboarding and training great retail team members
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Help Framebridge deliver on our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Skills

Customer service

Retail experience

Communication skills

Leadership

Design interest

Education

Degree in art/design/marketing

Tools

POS systems

Job description

Framebridge is seeking a part-time Retail Keyholder for our Cherry Creek location to uphold exceptional customer service and brand standards. You will lead store operations, onboard new team members, and drive a welcoming, design-forward shopping experience for customers.

You will train staff, share product knowledge, and help meet sales and service goals while working evenings and weekends as needed. Join a growing brand redefining the framing journey.