Part-Time Retail Keyholder — Design & Customer Experience

Framebridge; Park (KS); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Contests and Incentives

Commuter benefits

And more

Job summary

Framebridge is seeking a part-time Retail Keyholder for the Myers Park location to uphold Framebridge standards, greet customers, and protect brand integrity while supervising store operations during shifts.

The role requires strong customer service, product knowledge, training new staff, and flexibility for evenings and weekends; Framebridge emphasizes pride in craftsmanship and a 100% happiness guarantee.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong communication and relationship-building skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, technology, products and processes.
• Great time-management and problem-solving abilities.
• Adaptability and willingness to work flexible hours including evenings and weekends.
• Degree in art, design, marketing or relevant fields preferred but not required.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

Skills

Key holder experience

Customer service oriented

Interpersonal skills

Interest in design

Fast learner

Time management

Flexible hours including evenings/week

Education

Degree in art/design/marketing preferred

Job description

Framebridge is seeking a part-time Retail Keyholder for the Myers Park location to uphold Framebridge standards, greet customers, and protect brand integrity while supervising store operations during shifts.

The role requires strong customer service, product knowledge, training new staff, and flexibility for evenings and weekends; Framebridge emphasizes pride in craftsmanship and a 100% happiness guarantee.