Part-Time Retail Customer Experience Lead

The TJX Companies, Inc.; Lima (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJ Maxx store in Lima, OH is seeking a frontline leadership role responsible for promoting an excellent customer experience and guiding a team of front-end Associates. You will model outstanding service, train staff, and ensure a clean, organized store while supporting loyalty programs and store policies.

Ideal candidates bring at least 1 year of retail experience and 6 months of leadership exposure, with strong merchandising, communication, and multitasking skills to thrive in a fast-paced,

Qualifications

• 1 year in retail and 6 months of leadership experience.
• Strong understanding of merchandising techniques.
• Excellent communication and organizational skills.

Responsibilities

• Oversees a team of Associates at front of store to ensure prompt, courteous customer service and loyalty program promotion.
• Trains and mentors Associates on front-end principles and customer interactions.
• Assigns registers, coordinates breaks, and ensures POS coverage.
• Addresses customer concerns promptly and maintains a clean, organized store.
• Promotes safety, labor law compliance, and adherence to store policies.

Skills

Retail leadership

Customer service

Merchandising

Team training

Tools

POS system

Job description

The TJ Maxx store in Lima, OH is seeking a frontline leadership role responsible for promoting an excellent customer experience and guiding a team of front-end Associates. You will model outstanding service, train staff, and ensure a clean, organized store while supporting loyalty programs and store policies.

Ideal candidates bring at least 1 year of retail experience and 6 months of leadership exposure, with strong merchandising, communication, and multitasking skills to thrive in a fast-paced,