Customer Experience Lead — Front End & Training

The TJX Companies, Inc.; Jeffersonville (OH); On-site; USD 19,975 - 20,664; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Health care benefits

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a team leader for their TJ Maxx store in Jeffersonville, Ohio. The role involves promoting excellent customer service and overseeing a team of Associates. Responsibilities include training staff, addressing customer concerns, and ensuring store operations run smoothly.

Applicants should have at least one year of retail experience and six months in a leadership position, with strong communication skills. The position offers flexible scheduling and competitive hourly pay ranging from $14.50 to $15.00.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Available to work flexible schedule, including nights and weekends.
• Strong communication and organizational skills.

Responsibilities

• Oversees a team of Associates ensuring prompt customer service.
• Trains and mentors Associates on customer experience.
• Addresses customer concerns and ensures satisfaction.

Skills

Customer service

Leadership

Communication skills

Merchandising techniques

Detail oriented

Job description

The TJX Companies, Inc. is seeking a team leader for their TJ Maxx store in Jeffersonville, Ohio. The role involves promoting excellent customer service and overseeing a team of Associates. Responsibilities include training staff, addressing customer concerns, and ensuring store operations run smoothly.

Applicants should have at least one year of retail experience and six months in a leadership position, with strong communication skills. The position offers flexible scheduling and competitive hourly pay ranging from $14.50 to $15.00.