Retail Customer Experience Lead - Front End Supervisor

The TJX Companies, Inc.; Columbus (OH); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Associate discount

Health insurance

401(k) match

Paid holidays

Job summary

The TJX Companies, Inc. in Columbus, OH is seeking a Front End Team Leader to promote an excellent customer experience across a busy TJ Maxx store. You will lead Associates, supervise front-end operations, and ensure loyalty programs are promoted while maintaining a clean, organized store.

The role requires strong merchandising know-how, effective communication, and the ability to train others. You will schedule coverage, respond to customer concerns, and work flexible hours including nights and

Qualifications

• 1 year retail and 6 months of leadership experience.
• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.

Responsibilities

• Promotes a positive customer experience.
• Trains and mentors Associates on front end principles.
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks.
• Addresses customer concerns promptly and maintains a positive customer experience.
• Ensures adherence to labor laws, policies, and procedures.
• Promotes loyalty programs and store safety.

Skills

Leadership

Communication

Merchandising

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. in Columbus, OH is seeking a Front End Team Leader to promote an excellent customer experience across a busy TJ Maxx store. You will lead Associates, supervise front-end operations, and ensure loyalty programs are promoted while maintaining a clean, organized store.

The role requires strong merchandising know-how, effective communication, and the ability to train others. You will schedule coverage, respond to customer concerns, and work flexible hours including nights and