Part-Time Customer Experience Lead (Front End & Loyalty)

The TJX Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. is seeking a front-of-store leader at TJ Maxx to promote an exceptional customer experience. You will supervise Associates, manage front-end operations, and train staff on loyalty programs, ensuring a courteous, efficient shopping environment.

Responsibilities include overseeing POS coverage, addressing customer concerns, and supporting store practices that meet labor laws and policy standards. Competitive pay and benefits are offered.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong understanding of merchandising techniques
• Capable of multi-tasking

Responsibilities

• Create a positive customer experience at front of store
• Train and mentor Associates on front-end procedures
• Manage registers and POS coverage, coordinate breaks
• Address customer concerns promptly and maintain store cleanliness
• Promote loyalty programs and ensure compliance with policies
• Provide progress updates to management and staff
• Support safety and shrink reduction efforts

Skills

Leadership

Customer service

Merchandising

Communication

Team training

Job description

The TJX Companies, Inc. is seeking a front-of-store leader at TJ Maxx to promote an exceptional customer experience. You will supervise Associates, manage front-end operations, and train staff on loyalty programs, ensuring a courteous, efficient shopping environment.

Responsibilities include overseeing POS coverage, addressing customer concerns, and supporting store practices that meet labor laws and policy standards. Competitive pay and benefits are offered.