Part-Time Retail Client Experience Specialist

TravisMathew; Wailea (HI); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

The role requires at least 1 year of experience in client services, the ability to work weekends, evenings and holidays, and strong written and verbal communication skills; proficiency with Microsoft applications is expected to support daily store operations.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space
• Proficient in Microsoft Applications
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalated when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

Skills

Client services

Sales driven

CRM

Microsoft Apps

Communication skills

Teamwork

Job description

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

The role requires at least 1 year of experience in client services, the ability to work weekends, evenings and holidays, and strong written and verbal communication skills; proficiency with Microsoft applications is expected to support daily store operations.