In-Store Client Experience & Sales Associate

TravisMathew, LLC; United States; On-site; USD 22,041 - 24,796; Part time

Job summary

TravisMathew is a premium apparel brand focused on performance and lifestyle. We’re hiring a Client Associate to maintain the in-store sales and service experience and promote a sales culture to achieve or exceed KPIs and profitability goals.

Requirements include a minimum of 1 year in a client services role, proficiency with Microsoft applications and POS systems, strong communication skills, and the ability to work weekends, evenings and holidays.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Proficient in Microsoft applications and POS systems.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Microsoft Applications

POS systems

Communication skills

Customer service

Weekend/evening availability

Job description

TravisMathew is a premium apparel brand focused on performance and lifestyle. We’re hiring a Client Associate to maintain the in-store sales and service experience and promote a sales culture to achieve or exceed KPIs and profitability goals.

Requirements include a minimum of 1 year in a client services role, proficiency with Microsoft applications and POS systems, strong communication skills, and the ability to work weekends, evenings and holidays.