Retail Client Associate: Style & Service Pro

TravisMathew Company; Palm Desert, Northern (CA, KY); Hybrid; USD 23,000 - 26,000; Full time

Job summary

TravisMathew is seeking a Client Associate to support in-store sales and deliver exceptional service. This role builds client relationships, maintains product knowledge, and participates in in-store events to drive repeat business.

The position requires at least 1 year of client services experience, strong communication, and the ability to work weekends, evenings, and holidays in a retail environment.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Strong written and verbal komunikation

Independent decision making

Customer service mindset

Time management

Non-traditional hours flexibility

Tools

Microsoft Applications

POS systems

Job description

TravisMathew is seeking a Client Associate to support in-store sales and deliver exceptional service. This role builds client relationships, maintains product knowledge, and participates in in-store events to drive repeat business.

The position requires at least 1 year of client services experience, strong communication, and the ability to work weekends, evenings, and holidays in a retail environment.