Part-Time Reservation Specialist - Nights & Weekends

U-Haul International, Inc.; Des Plaines (IL); On-site; USD 21,000 - 37,000; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

ALS discounts

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced team. This part-time role focuses on reservation placement, equipment distribution, and supporting dealership operations under the Traffic Control Manager.

The position emphasizes customer service, teamwork and the ability to balance regional inventory to meet demand, including nights and weekends as required.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, directing incoming customers' equipment to areas based on demand and productivity to balance regional inventory.
• Review reports to aid in effective placement of equipment, customer reservations and contracts ensuring availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Office equipment (phones)

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced team. This part-time role focuses on reservation placement, equipment distribution, and supporting dealership operations under the Traffic Control Manager.

The position emphasizes customer service, teamwork and the ability to balance regional inventory to meet demand, including nights and weekends as required.