Part-Time Reservation & Equipment Coordination Agent

U-Haul; Somerville (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Paid holidays & vacation

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team. You will support customers, field team members, and U-Haul dealerships by handling reservations and equipment allocation to balance regional inventory and meet demand.

Under the Traffic Control Manager, you will review reports and assist with U-Box allocations while delivering strong customer service and multitasking across tasks.

Qualifications

• High school diploma or equivalent required.
• Proficient in customer service, time management and multitasking.
• Working knowledge of office equipment and basic software.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and dealerships with equipment and reservation management.
• Direct incoming customers to equipment areas based on demand and inventory.
• Review reports to aid in equipment availability and accuracy.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team. You will support customers, field team members, and U-Haul dealerships by handling reservations and equipment allocation to balance regional inventory and meet demand.

Under the Traffic Control Manager, you will review reports and assist with U-Box allocations while delivering strong customer service and multitasking across tasks.