Equipment & Reservation Specialist

U-Haul International, Inc.; Baltimore (MD); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Dental & Vision Plans

MetLaw Legal program

Discounts on electronics

Job summary

U-Haul International, Inc. is seeking a Reservation Agent to join a fast-paced team focused on providing outstanding customer service. The role involves reservation placement, equipment distribution, and supporting dealerships to balance regional inventory with customer demand.

The position emphasizes teamwork, daily variety, and growth opportunities within the organization. This part-time role supports field staff and customers while upholding U-Haul’s service standards.

Qualifications

• High school diploma or equivalent.
• Proficient with multiline phones, phone etiquette, Word and email.
• Strong customer service, time management and multitasking skills.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, balancing regional inventory to meet future demand.
• Review reports to aid in effective placement of equipment, reservations and contracts for availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Word & Email

Education

High school diploma or equivalent

Tools

Multiline phones

Office equipment

Job description

U-Haul International, Inc. is seeking a Reservation Agent to join a fast-paced team focused on providing outstanding customer service. The role involves reservation placement, equipment distribution, and supporting dealerships to balance regional inventory with customer demand.

The position emphasizes teamwork, daily variety, and growth opportunities within the organization. This part-time role supports field staff and customers while upholding U-Haul’s service standards.