Part-Time Reservation & Customer Support Specialist

U-Haul; Des Plaines (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Dental & Vision Plans

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Employee Stock Ownership Plan (ESOP)

401(k) Savings Plan

24-hour physician available for kids

LifeLock Identity Theft Protection

Critical Illness/Group Accident

Job summary

U-Haul in Des Plaines, IL is seeking a Part-Time Reservation Manager Agent who thrives in a fast-paced team environment. You will support customers, field teams and dealerships by handling reservations, equipment placement, and inventory balancing to meet demand.

Under the Traffic Control Manager, you will review reports, assist with U-Box products, and help ensure accurate reservations and contracts. Nights and weekends are required.

Qualifications

• High school diploma or equivalent.
• Proficient with office equipment including multiline phones.
• Strong customer service, time management and multitasking abilities.

Responsibilities

• Assist with calls from and to customers.
• Support field teams and dealerships with equipment and reservation management.
• Direct incoming customers' equipment to areas based on customer demand and productivity status to balance regional inventory levels.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Word

Email

Multiline phones

Job description

U-Haul in Des Plaines, IL is seeking a Part-Time Reservation Manager Agent who thrives in a fast-paced team environment. You will support customers, field teams and dealerships by handling reservations, equipment placement, and inventory balancing to meet demand.

Under the Traffic Control Manager, you will review reports, assist with U-Box products, and help ensure accurate reservations and contracts. Nights and weekends are required.