Part-Time Reservation Manager - Fast-Paced Customer-Focused

U-Haul International, Inc.; Nixon (NJ); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Opportunities for advancement

Health insurance

401(k) Savings Plan

ESOP

Discounts on Apple products

Gym Reimbursement Program

Job summary

U-Haul is seeking a Part-Time Reservation Manager to join a dynamic team focused on exceptional customer service and efficient reservation management. Under guidance from the Traffic Control Manager, you will support customers, field teams, and dealerships by placing reservations and distributing equipment to meet demand.

Responsibilities include directing equipment to appropriate areas, reviewing reports for accurate availability, and assisting with U-Box storage products.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma

Job description

U-Haul is seeking a Part-Time Reservation Manager to join a dynamic team focused on exceptional customer service and efficient reservation management. Under guidance from the Traffic Control Manager, you will support customers, field teams, and dealerships by placing reservations and distributing equipment to meet demand.

Responsibilities include directing equipment to appropriate areas, reviewing reports for accurate availability, and assisting with U-Box storage products.