Part-Time Reservation Manager – Fast-Paced Support

U-Haul; Allentown (Lehigh County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on Apple products

MetLife auto and home insurance

Job summary

U-Haul is seeking a part-time Reservation Manager Agent to support customers and field teams with reservation placement and equipment distribution. You will direct equipment based on demand and productivity to balance regional inventory levels.

Responsibilities include assisting calls, reviewing reports for accurate reservations, and supporting U-Box product logistics. A high school diploma and customer service focus are required.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a part-time Reservation Manager Agent to support customers and field teams with reservation placement and equipment distribution. You will direct equipment based on demand and productivity to balance regional inventory levels.

Responsibilities include assisting calls, reviewing reports for accurate reservations, and supporting U-Box product logistics. A high school diploma and customer service focus are required.