Part-Time Reservation Manager

U-Haul International, Inc.; Cincinnati (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

U-Haul International, Inc. in Cincinnati, Ohio, is seeking a Reservation Manager Agent. You will be part of a team providing customer service, supporting field teams, and managing equipment reservations.

The ideal candidate enjoys a dynamic, fast-paced setting and possesses strong multitasking abilities. Key responsibilities include handling customer calls, assisting with the placement of reservations, and reviewing reports for effective equipment management.

Qualifications

• Must have a high school diploma or equivalent.
• Proficient in customer service and multitasking.
• Working knowledge of office equipment like multiline phones.

Responsibilities

• Assist with calls from and to customers.
• Support the field team and dealerships with reservations.
• Review reports for effective equipment placement.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Office equipment

Word

Job description

Reservation Manager Agent

U‑Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results‑oriented and wants to work in a fast‑paced environment where each day is different and dynamic. If this sounds like you, then consider joining U‑Haul as a Reservation Manager Agent. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U‑Haul dealerships through reservation placement and distribution of equipment.

Responsibilities

Assist with calls from and to customers.

Help support field team members and U‑Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.

Assist with the Company’s U‑Box portable storage product.

Minimum Qualifications

High school diploma or equivalent.

Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.

Proficient in customer service, time management and multitasking.

U‑Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.