Part Time Printer Technician

Administrative Resource Options; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

401(k) with employer match

Paid time off for charity work

Recognition for organ donors

Job summary

A leading outsourcing firm in Florida is seeking a full-time employee for on-site copy/print services management. This role involves handling supplies management, logging device meter counts, and providing prompt service response. A strong customer service background and proficiency in MS Office are essential. The position requires the ability to lift 50 pounds and manage equipment in various locations. Unique benefits include charity leave and organ donor recognition, supporting a community-oriented workforce.

Qualifications

• Strong background in customer service is essential.
• Ability to lift up to 50 pounds regularly.
• Proficiency in MS Office tools including Word, Excel, and Outlook is required.

Responsibilities

• Provide On Site MPS first responder copy/print services.
• Log meter counts for devices and provide reports as needed.
• Manage and install hot swap devices while originals are being serviced.

Skills

Strong background in customer service

Ability to lift 50 pounds

Proficient in MS Office: especially Word, Excel and Outlook

Previous experience as an OSA II (or equivalent title)

Experience supporting Xerox MFDs and MFPs

Mail / Shipping experience

Job description

Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.

ARO is not a temp or staffing agency. This is a Full Time opportunity

Job Description

• On Site MPS first responder copy/print services
• Supplies Management
• Produce and Provide Monthly & ad hoc Reporting
• Log meter counts for networked and non-networked devices
• Print and provide device specific configuration pages upon request
• Supplies Management
• Load paper in designated devices on a daily basis
• Provide first response to service issues within 1-2 hours for certain machines and 1 hour or less with other designated “high priority” machines
• Manage/install hot swap devices while original unit is being serviced
• Dispatch to contracted service provider for break fix service as necessary
• Provide Full time coverage to lead position during absences
• Ability to travel to multiple sites

Qualifications

Required Candidate Skills:

• Strong background in customer service
• Ability to lift 50 pounds
• Proficient in MS Office: especially Word, Excel and Outlook
• Previous experience as an OSA II (or equivalent title)
• Experience supporting Xerox MFDs and MFPs
• Mail / Shipping experience

Additional Information

Company Overview

Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to:

Accessibility: At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success.

Results: With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee!

Objectivity: Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.