Printer Technician Management

Administrative Resource Options; San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

401(k) with employer match

Charity Leave

Job summary

A leading outsourcing firm located in California is seeking a candidate to monitor print devices and manage networking support in a full-time role. The candidate must demonstrate strong computer skills, familiarity with MS Office tools, and internet proficiency. Responsibilities include troubleshooting equipment issues and providing basic training and help desk support. This position comes with comprehensive employee benefits and unique perks such as Charity Leave. Apply to join a company with over 25 years of experience in the field.

Qualifications

• Good levels of computer and basic network skills.
• Basic and intermediate use of MS Office, sufficient to maintain reporting in Excel.
• Ability to send and receive emails, and perform data entry.
• Able to demonstrate ability to use internet explorer for web browsing,

Responsibilities

• Utilize software tools to monitor print devices.
• Check devices for issues including low supplies or error codes.
• Provide print driver installation and networking support.
• Provide basic training, engage service group for on-site service
• Manage help desk and service calls
• Prepare basic reports

Skills

Computer skills

Basic network skills

MS Office proficiency

Internet browsing skills

Web browsing

Tools

MS Office

Device monitoring tools

Job description

Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.

ARO is not a temp or staffing agency.This is a Full Time opportunity

Job Description

Utilize software tools to monitor print devices and proactively manage devices

Check all devices for issues including but not limited to: low supplies, low paper, equipment displaying an error code, lack of functionality, any connectivity fault

Provide print driver installation and networking support

Provide basic training, engage service group for on-site service

Manage help desk and service calls

Prepare basic reports

Qualifications

Required Candidate Skills:

Able to demonstrate good levels of computer and basic network skills

Basic and intermediate use of MS Office, sufficient to maintain reporting in Excel ; web access knowledge and Internet skills

Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry

Able to demonstrate ability to use internet explorer for web browsing,