Part-Time Patron Experience & Box Office Associate

Sanibel Captiva; Sanibel, Northern (FL, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

BIG ARTS Box Office is hiring a Customer Service Associate to assist patrons with tickets and workshop registrations. You’ll guide guests through purchases, answer questions, and ensure every interaction is positive at the box office.

This part-time seasonal role requires Word/Excel proficiency, two years in customer service or office work, and familiarity with CRM systems like Tessitura; weekend/evening hours apply.

Qualifications

• Two years of customer service or office work experience.
• Word and Excel experience.
• CRM software knowledge (like Tessitura) helps.

Responsibilities

• Guide patrons through the ticket-buying process and workshop registrations.
• Answer questions and ensure every interaction is positive.
• Serve as the first point of contact for the Box Office.

Skills

Word & Excel

Customer service

CRM familiarity

Tools

Tessitura

Job description

BIG ARTS Box Office is hiring a Customer Service Associate to assist patrons with tickets and workshop registrations. You’ll guide guests through purchases, answer questions, and ensure every interaction is positive at the box office.

This part-time seasonal role requires Word/Excel proficiency, two years in customer service or office work, and familiarity with CRM systems like Tessitura; weekend/evening hours apply.