Box Office Associate

Bristol Riverside Theatre Inc; Bristol Township (Bucks County); On-site; USD 15,600 - 20,800; Part time

Job summary

Bristol Riverside Theatre Inc is looking for a part-time Box Office Associate in Bristol Township. This role involves selling tickets and ensuring a welcoming atmosphere for all guests. Candidates should have excellent communication skills and enjoy working under pressure.

Work hours are typically evenings and weekends, with flexible scheduling available during show weeks. An engaging and friendly disposition is essential for providing exceptional customer service.

The opportunity to cross-train for other positions may be available.

Qualifications

• Self-motivated with excellent verbal communication skills.
• Ability to efficiently manage work in a fast-paced environment.

Responsibilities

• Deliver and sell tickets using Tessitura ticketing software.
• Handle customer complaints and ensure pleasant experiences.
• Report on sales at the end of the shift.

Skills

Friendly disposition

Team player

Ability to work under pressure

Computer skills

Cash handling

Tools

Tessitura

Job description

Organization : Bristol Riverside Theatre
Position : Box Office Associate
Terms of Employment : Hourly
Compensation : $15/hour
Location : 120 Radcliffe Street, Bristol, PA 19007

Bristol Riverside Theatre is a mid‑sized regional theatre whose mission is to engage audiences and artists alike with exceptional performances, inspired writing, and superior productions that motivate us to think harder, to feel more deeply, to laugh more joyfully, and to reflect on ourselves and the world in which we live.

DESCRIPTION

We seek a part‑time Box Office associate to work at our Box Office approximately 4–12 hours per week, 25–27 weeks per year. Hours will primarily be on evenings and weekends. Additional hours may be available outside of show weeks. The ideal candidate will be self‑motivated with excellent leadership and verbal communication skills and the ability to work efficiently under pressure. Friendly disposition and an ability to make guests feel welcome is essential to the job. Additional hours may be available to applicants who are interested in cross‑training in other front of house positions.

ROLES AND RESPONSIBILITIES

• Quickly and efficiently deliver and sell tickets using complex Tessitura ticketing software in a fast‑paced environment via walk‑up and phone orders.
• Handle customer complaints; ensure a pleasant customer experience and solve problems as needed.
• Accurately report on sales at the end of shift.

EXPERIENCE AND QUALIFICATIONS

• Friendly and welcoming disposition
• Team player
• Ability to work well under pressure
• Proficient computer skills (knowledge of Tessitura is a plus)
• Cash handling experience preferred

EOE

Bristol Riverside Theatre is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to building a team that represents a variety of backgrounds and perspectives and better reflects the community as a whole. We believe the more inclusive we are, the better our work will be.