Customer Service Associate at BIG ARTS

Sanibel Captiva; Sanibel, Northern (FL, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

BIG ARTS Box Office is hiring a Customer Service Associate to assist patrons with tickets and workshop registrations. You’ll guide guests through purchases, answer questions, and ensure every interaction is positive at the box office.

This part-time seasonal role requires Word/Excel proficiency, two years in customer service or office work, and familiarity with CRM systems like Tessitura; weekend/evening hours apply.

Qualifications

• Two years of customer service or office work experience.
• Word and Excel experience.
• CRM software knowledge (like Tessitura) helps.

Responsibilities

• Guide patrons through the ticket-buying process and workshop registrations.
• Answer questions and ensure every interaction is positive.
• Serve as the first point of contact for the Box Office.

Skills

Word & Excel

Customer service

CRM familiarity

Tools

Tessitura

Job description

Join the BIG ARTS Box Office team!
As a Customer Service Associate, you’ll be the first point of contact for patrons, guiding them through the ticket-buying process and workshop registration, answering questions, and ensuring that every interaction with BIG ARTS is a positive one.
Job Details

• Type: Part-time seasonal non-exempt
• Hours : Includes some nights and weekends

Requirements

• Word and Excel experience
• Two years of customer service or office work experience
• CRM software knowledge (like Tessitura) helps