Part-Time Patient Services Concierge & Registration

Corewell Health; Grand Rapids (MI); On-site; USD 21,000 - 28,000; Part time

Job summary

Corewell Health in Grand Rapids seeks a part-time clerical assistant to greet patients, collect payments, and support front-desk operations. You will manage registrations and scheduling, ensure accurate insurance information, and help maintain patient records in the EMR system.

Responsibilities include handling calls, coordinating appointments, and assisting with document management while adhering to safety protocols. This role offers a stable on-site schedule within a respected health system.

Qualifications

• High School Diploma or equivalent.
• Experience with patient registration and EMR systems preferred.
• Strong communication and front-desk skills.

Responsibilities

• Greet patients and visitors and collect payments and co-payments.
• Answer phones, schedule routine appointments, and manage mail and letters.
• Register patients, confirm demographics/insurance, and assist with kiosk check-in/out.
• Maintain patient records and upload documents into the EMR.
• Support safety initiatives and perform other duties as assigned.

Skills

Communication

Customer service

Appointment scheduling

Education

High School Diploma or equivalent

Tools

EPIC EMR

Right Fax

Job description

Corewell Health in Grand Rapids seeks a part-time clerical assistant to greet patients, collect payments, and support front-desk operations. You will manage registrations and scheduling, ensure accurate insurance information, and help maintain patient records in the EMR system.

Responsibilities include handling calls, coordinating appointments, and assisting with document management while adhering to safety protocols. This role offers a stable on-site schedule within a respected health system.