OBGYN Patient Services Concierge & Scheduler

Spectrum Health; Grand Rapids (MI); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

On-demand pay

Discounts directory

Identity theft protection

Retirement options

Résumé du poste

Corewell Health in Grand Rapids is seeking a Patient Services Representative to join the front desk team to handle registration, concierge, and clerical tasks. You will help patients navigate visits, insurance, and scheduling, contributing to high-quality patient service.

This full-time role runs from 7:30 a.m. to 5:00 p.m. with no weekends, and may involve AI-enabled screening as part of the hiring process. A customer-focused approach andHealthcare experience are valued.

Qualifications

• High School Diploma or equivalent required.
• 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or related fields.

Responsabilités

• Register patients and assist with check-in/out procedures.
• Schedule appointments and coordinate referrals and tests.
• Obtain insurance authorizations and assist with denials/appeals as needed.
• Assist with EMR/EHR scanning and Right Fax uploads to EPIC.
• Support training of new team members and participate in safety initiatives.

Connaissances

Problem solving

Formation

High School Diploma or equivalent

Outils

EPIC

Right Fax

Description du poste

Corewell Health in Grand Rapids is seeking a Patient Services Representative to join the front desk team to handle registration, concierge, and clerical tasks. You will help patients navigate visits, insurance, and scheduling, contributing to high-quality patient service.

This full-time role runs from 7:30 a.m. to 5:00 p.m. with no weekends, and may involve AI-enabled screening as part of the hiring process. A customer-focused approach andHealthcare experience are valued.