Part-Time Patient Services Concierge

spectrumhealth; Reed City (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Corewell Health in Reed City is seeking a part-time clerical specialist to support patient care operations at the outpatient rehab site. You will greet patients, process payments, answer phones, schedule appointments, and help with registration and check-out.

This role handles EMR tasks, file maintenance in EPIC, document communications, and contributes to safety initiatives. It offers a friendly team environment and opportunities to grow within a nationally recognized health system.

Qualifications

• High School Diploma or equivalent.
• Ability to perform clerical duties and multitask in a healthcare setting.

Responsibilities

• Greet patients/visitors as concierge and collect payments including co-pays.
• Answer phones, schedule routine appointments, order supplies, mail processing.
• Document patient calls in the EHR and manage call routing.
• Register patients, check-in/out, and assist with kiosk registration.
• Maintain patient records and upload documents into EPIC; basic EMR scanning.
• Support safety initiatives and complete required safety competencies.
• Perform other duties as assigned.

Skills

Concierge front desk

Phone handling

Appointment scheduling

Education

High School Diploma or equivalent

Tools

EPIC

Right Fax

Job description

Corewell Health in Reed City is seeking a part-time clerical specialist to support patient care operations at the outpatient rehab site. You will greet patients, process payments, answer phones, schedule appointments, and help with registration and check-out.

This role handles EMR tasks, file maintenance in EPIC, document communications, and contributes to safety initiatives. It offers a friendly team environment and opportunities to grow within a nationally recognized health system.