Part-Time Patient Service Rep — Flexible Rotating Shifts

Advocate Aurora Health; Aurora (CO); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Health insurance

PTO

Flexible spending accounts

Retirement plan

Educational assistance

Job summary

Advocate Aurora Health's Aurora Medical Group is seeking a Patient Service Representative to join the ambulatory care team. This part-time role focuses on delivering high-quality customer service, scheduling, and patient communication in a busy clinic.

You will handle appointments, billing basics, and medical records support, with rotating shifts and a 20-hour workweek. A high school diploma and 1–2 years of experience are required; the environment is fast-paced and patient-centered.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/patients.

Responsibilities

• Provides efficient, high-quality patient services for appointments or information requests.
• Handles billing information at time of service and follows up on missing data.
• Maintains accurate and timely medical records within the medical group.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Advocate Aurora Health's Aurora Medical Group is seeking a Patient Service Representative to join the ambulatory care team. This part-time role focuses on delivering high-quality customer service, scheduling, and patient communication in a busy clinic.

You will handle appointments, billing basics, and medical records support, with rotating shifts and a 20-hour workweek. A high school diploma and 1–2 years of experience are required; the environment is fast-paced and patient-centered.