Patient Access Specialist - Flexible Part-Time

Advocate Aurora Health; Concord (NC); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Health benefits

Educational assistance

Paid time off

retirement plan

Job summary

Advocate Aurora Health is seeking a Part-time Patient Access specialist. Responsibilities include registering patients, collecting demographics and insurance information, and explaining financial responsibilities. Knowledge of EPIC EMR and insurance verification is required. 20 hours per week with flexible availability Monday-Saturday.

The role emphasizes HIPAA compliance, accuracy, and strong customer service in a fast-paced environment within the Cabarrus NC region.

Qualifications

• Two years of experience in Patient Access or related roles (billing, office support, call center).
• PSR I role: 12 months in PSR I and meet promotion criteria.
• Experience with EPIC EMR, insurance verification/eligibility tools, MS Office, Internet and phone tech.

Responsibilities

• Creates initial electronic health record foundations for patient care and billing accuracy.
• Checks in/registers patients; collects demographic/insurance info and co-pays.
• Discusses financial responsibilities and explains patient billing information.

Skills

Customer service

HIPAA compliance

EPIC EMR

Insurance verification

Microsoft Office

Communication

Multitasking

Attention to detail

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Job description

Advocate Aurora Health is seeking a Part-time Patient Access specialist. Responsibilities include registering patients, collecting demographics and insurance information, and explaining financial responsibilities. Knowledge of EPIC EMR and insurance verification is required. 20 hours per week with flexible availability Monday-Saturday.

The role emphasizes HIPAA compliance, accuracy, and strong customer service in a fast-paced environment within the Cabarrus NC region.