Patient Service Rep – Family Medicine (Evenings/Weekends)

Advocate Health; Westmont (IL); On-site; USD 26,000 - 41,000; Part time

Job summary

Advocate Health's Aurora Medical Group Westmont location is seeking a part-time Patient Service Representative to deliver efficient, compassionate front-desk service including scheduling, coding, registration and billing. You will help maximize revenues by collecting payments and ensuring accurate billing data in the patient accounting system, while supporting clinical staff with records.

The role requires a high school diploma and 1–2 years of customer service experience, with the ability to

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provides efficient, high-quality service to patients for appointments, tests and procedures.
• Handles registration, billing and collection of payments at time of service.
• Maintains accurate medical records and supports clinical staff.

Skills

Customer service

Telephone handling

Medical office support

Education

High school diploma or equivalent

Job description

Advocate Health's Aurora Medical Group Westmont location is seeking a part-time Patient Service Representative to deliver efficient, compassionate front-desk service including scheduling, coding, registration and billing. You will help maximize revenues by collecting payments and ensuring accurate billing data in the patient accounting system, while supporting clinical staff with records.

The role requires a high school diploma and 1–2 years of customer service experience, with the ability to