Patient Service Specialist — Part-Time, Rotating Clinics

Hugh Chatham Health, Inc.; Niles (IL); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Adoption assistance

Employer retirement plan with match

Educational Assistance Program

Job summary

Advocate Medical Group (AMG) is seeking a Part-time Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience across multiple sites in the AMG network.

The role requires 1–2 years of customer service experience, a high school diploma or equivalent, and the ability to work a schedule of three 8-hour shifts with some Saturdays. Competitive hourly pay and benefits offered.

Qualifications

• One to two years related customer service experience.
• Experience handling difficult callers/patients.
• High school diploma or equivalent required.

Responsibilities

• Provide efficient, high-quality patient service at appointments or via phone/in person.
• Assist with billing information entry at point of service and follow-up on missing data.
• Maintain accurate and timely medical records and assist ambulatory care team as needed.

Skills

Customer service

Communication skills

Handling difficult callers/patients

Education

High school diploma or equivalent

Job description

Advocate Medical Group (AMG) is seeking a Part-time Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience across multiple sites in the AMG network.

The role requires 1–2 years of customer service experience, a high school diploma or equivalent, and the ability to work a schedule of three 8-hour shifts with some Saturdays. Competitive hourly pay and benefits offered.