Part-Time Patient Registration & Care Concierge

Advocate Health; Rome (GA); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan

Educational Assistance Program

Job summary

Advocate Health is seeking a part-time patient services registrar to support the arrival and registration process. This role involves creating initial electronic health records, verifying demographics and insurance information, collecting co-pays, and guiding patients through the check-in process.

The environment is fast-paced and focuses on accuracy and compassionate service. Applicants should have a High School diploma and comfort with EPIC and insurance tools.

Qualifications

• Experience in high-volume patient settings preferred.
• Knowledge of HIPAA regulations and patient privacy.
• Ability to explain insurance information to patients clearly.

Responsibilities

• Create initial electronic health records for new patients.
• Check in and register patients; collect demographics and payments.
• Explain insurance and payment responsibilities to patients.
• Maintain confidentiality and HIPAA compliance at all times.
• Coordinate scheduling, reminders, and patient instructions.
• Provide exceptional customer service to patients and visitors.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Problem solving

Organizational skills

Education

High School Graduate

Tools

EPIC electronic medical record

Insurance verification tools

Microsoft Office

Job description

Advocate Health is seeking a part-time patient services registrar to support the arrival and registration process. This role involves creating initial electronic health records, verifying demographics and insurance information, collecting co-pays, and guiding patients through the check-in process.

The environment is fast-paced and focuses on accuracy and compassionate service. Applicants should have a High School diploma and comfort with EPIC and insurance tools.