Part-Time Patient Concierge & Registration Associate

spectrumhealth; Hastings (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Comprehensive benefits package

On‑demand pay program (Payactiv)

Retirement options with company match

Vaccination program compliance support

Job summary

Corewell Health is seeking a part-time clerical assistant to support patient care delivery at the Hastings site. You will greet patients, collect payments, manage calls, and assist with registrations and follow-ups across 7:00 a.m.–6:00 p.m. shifts, Monday through Friday.

You will document interactions in the EPIC system, maintain accurate records, and help with routine administrative tasks, mail, and supply orders while contributing to safety initiatives and quality care.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Greet and assist patients and visitors, collect co-payments.
• Answer phones and manage switchboard; schedule routine patient appointments.
• Process mail, order supplies, and generate letters.
• Document patient calls in the EMR (EPIC) when applicable.
• Register and check-in patients; assist kiosk registration and schedule follow-ups.
• Maintain patient records per standards and handle scanning of documents.
• Support safety initiatives and complete required safety competencies.
• Perform other duties as assigned.

Education

High School Diploma or equivalent

Job description

Corewell Health is seeking a part-time clerical assistant to support patient care delivery at the Hastings site. You will greet patients, collect payments, manage calls, and assist with registrations and follow-ups across 7:00 a.m.–6:00 p.m. shifts, Monday through Friday.

You will document interactions in the EPIC system, maintain accurate records, and help with routine administrative tasks, mail, and supply orders while contributing to safety initiatives and quality care.