Patient Access & Scheduling Specialist - Part-Time

spectrumhealth; Fremont Township (MI); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Discounts directory

Identity protection

Retirement options

Job summary

Corewell Health in Michigan is seeking a Part-time Patient Access Services Clerk to greet patients, assist with registrations, and manage front-desk activities. You will schedule appointments, verify insurance details, and help with check-in/out processes while maintaining accurate records in EPIC.

The role focuses on delivering an exceptional patient experience via in-person and remote channels, adhering to established procedures and quality guidelines.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or related fields.

Responsibilities

• Serves as a concierge - greets and communicates with patients or visitors.
• Performs clerical functions, including scheduling patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes mail and supply deliveries.
• Registers patients, checks-in, confirms demographics, assists self-registration and arrival; schedules follow-ups.
• Maintains patient records to standards; uploads documents into EPIC; basic EMR/EHR scanning.
• Participates in safety initiatives and completes required safety competencies.

Education

High School Diploma or equivalent

Job description

Corewell Health in Michigan is seeking a Part-time Patient Access Services Clerk to greet patients, assist with registrations, and manage front-desk activities. You will schedule appointments, verify insurance details, and help with check-in/out processes while maintaining accurate records in EPIC.

The role focuses on delivering an exceptional patient experience via in-person and remote channels, adhering to established procedures and quality guidelines.