Part-Time Patient Care Coordinator – Scheduling & Records

UnitedHealth Group; Holden (MA); On-site; Confidential; Part time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Job summary

UnitedHealth Group is seeking a part-time patient service assistant in Holden, MA. The role includes answering phones, greeting patients, and coordinating check-in/check-out tasks within a healthcare setting.

Responsibilities cover medical records handling, scheduling, and ensuring smooth patient flow. A high school diploma and at least 1 year of customer service are required; bilingual English/Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Experience in customer service preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Answers phones and schedules appointments.
• Greets patients and manages wait time.
• Completes check-in/check-out tasks and copies documents.
• Processes walk-in patients and visitors.
• Manages medical records and logs.

Skills

Customer service

Bilingual English/Spanish

Strong communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a part-time patient service assistant in Holden, MA. The role includes answering phones, greeting patients, and coordinating check-in/check-out tasks within a healthcare setting.

Responsibilities cover medical records handling, scheduling, and ensuring smooth patient flow. A high school diploma and at least 1 year of customer service are required; bilingual English/Spanish is a plus.