Patient Access & Care Coordinator

UnitedHealth Group; Holden (MA); On-site; Confidential; Part time

Benefits offered by this job

Paid Time Off

Health Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Holden, MA seeks a per diem Medical Office Clerk to support front desk operations in a busy clinic. The role includes answering phones, scheduling appointments, greeting patients, and coordinating check-in/check-out processes.

Responsibilities cover managing medical records, ensuring accurate filing/scanning, and assisting with day-to-day office tasks. Bilingual English/Spanish is a plus. Pay ranges from $16 to $29 per hour based on experience.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Preferred healthcare setting experience and basic MS Office skills.

Responsibilities

• Answers phones and schedules appointments.
• Greets patients and manages wait times.
• Complete check-in and check-out tasks and copy documents.
• Processes walk-in patients and visitors.
• Manages medical records (files/scans) and schedules releases.
• Maintains logs and ensures proper filing of correspondence.
• Establishes relationships with patients and staff.
• Performs other duties as assigned.
• Assist with keeping break room orderly.

Skills

Customer service

Phone etiquette

Bilingual English/Spanish

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

EMR / Medical office procedures

Job description

UnitedHealth Group in Holden, MA seeks a per diem Medical Office Clerk to support front desk operations in a busy clinic. The role includes answering phones, scheduling appointments, greeting patients, and coordinating check-in/check-out processes.

Responsibilities cover managing medical records, ensuring accurate filing/scanning, and assisting with day-to-day office tasks. Bilingual English/Spanish is a plus. Pay ranges from $16 to $29 per hour based on experience.