Part-Time Patient Care Coordinator: Caring Front Desk

Optum; Holden (MA); On-site; USD 22,000 - 40,000; Part time

Benefits offered by this job

Paid time off

Health plan options

Dental & Vision insurance

Disability insurance

401(k) & ESPP

Education reimbursement

Employee discounts

Employee assistance program

Referral bonuses

Voluntary benefits

Job summary

Optum is seeking a part-time Associate Patient Care Coordinator in Holden, MA. In this role, you will answer phones, schedule appointments, greet patients, and handle check-in/check-out tasks while maintaining medical records and logs.

The position emphasizes customer service and efficient office procedures in a healthcare setting. Primary responsibilities include processing visitors, managing communications, and supporting team operations.

Qualifications

• High School Diploma/GED required.
• 1+ years of customer service experience preferred.

Responsibilities

• Answers phones and schedules appointments.
• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks; copy required documents.
• Processes walk-in patients and visitors.
• Manages medical records (files/scans; prepares for schedule).
• Ensures all correspondence is scanned/Filed; logs medical records requests.

Skills

Customer service

Communication

Office procedures

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is seeking a part-time Associate Patient Care Coordinator in Holden, MA. In this role, you will answer phones, schedule appointments, greet patients, and handle check-in/check-out tasks while maintaining medical records and logs.

The position emphasizes customer service and efficient office procedures in a healthcare setting. Primary responsibilities include processing visitors, managing communications, and supporting team operations.