Part-Time Patient Care Coordinator | Scheduling & Care Navigation

NaviHealth; Southborough (MA); On-site; USD 25,000 - 44,000; Part time

Benefits offered by this job

Benefits package

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking a part-time Patient Services Associate in Massachusetts. Responsibilities include verifying insurance coverage, scheduling, and managing patient outreach. Excellent communication and detail-oriented support are essential for accurate records and timely care coordination.

The role offers a 32-hour workweek, Tue–Fri, 8am–5pm, with a comprehensive benefits package and opportunities for growth within a national health company.

Qualifications

• 1+ years of customer service experience.
• Ability to think critically and manage multiple priorities.
• Excellent communication and interpersonal skills.

Responsibilities

• Verifies and authorizes patient insurance coverage and eligibility.
• Schedules patients and handles pre-appointment instructions.
• Documents information in the electronic medical record system.
• Handles patient inquiries, referrals, and billing questions.
• Provides routine information on procedures and policies.

Skills

Customer service

Critical thinking

Communication

Education

No degree required

Job description

UnitedHealth Group is seeking a part-time Patient Services Associate in Massachusetts. Responsibilities include verifying insurance coverage, scheduling, and managing patient outreach. Excellent communication and detail-oriented support are essential for accurate records and timely care coordination.

The role offers a 32-hour workweek, Tue–Fri, 8am–5pm, with a comprehensive benefits package and opportunities for growth within a national health company.