Part-Time Patient Care Coordinator – Caring, Connecting, Growing

UnitedHealth Group; Town of Mukwonago (WI); Presencial; USD 22 000 - 40 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Paid time off

Health insurance

401(k) Savings Plan

Education reimbursement

Employee Discounts

Employee Assistance Program

Stock Purchase Plan

Voluntary Benefits

Resumo da oferta

UnitedHealth Group, partnering with ProHealth Care, is hiring a Part-Time Associate Patient Care Coordinator in Mukwonago, WI. The role supports patient intake, scheduling, and financial clearance while ensuring accurate data handling and excellent service.

Responsibilities include greeting patients, handling calls and video communications, and coordinating with multiple departments to finalize patient encounters. A $2,000 sign-on bonus is offered to external candidates.

Qualificações

• High School Diploma or GED required.
• 1+ years of customer service in an office or professional setting.
• Proficient with Microsoft Office products.
• Able to work rotating schedule from 7 am–3 pm.
• Must be 18 years of age or older.

Responsabilidades

• Greets visitors and patients in person.
• Communicates by telephone or video conferencing, providing excellent customer service.
• Protects confidential information and discloses only to authorized individuals.
• Assesses information to identify immediate emergency needs.
• Maintains knowledge of departmental procedures and physician on-call schedules.
• Enters and updates patient demographics and financial information.
• Obtains and manages necessary forms and signatures; scans documents as needed.
• Provides patients with financial responsibility information and collects liabilities.
• Coordinates with Financial Counseling, Scheduling, and clinical areas to complete patient encounters.
• Provides wayfinding and answers hospital information requests.
• Meets audit accuracy standards and works with error reports to resolve issues.
• May perform other duties as requested.

Conhecimentos

Customer service

Microsoft Office

Communication

Scheduling

Formação académica

High School Diploma/GED

Ferramentas

EMR system

Descrição da oferta de emprego

UnitedHealth Group, partnering with ProHealth Care, is hiring a Part-Time Associate Patient Care Coordinator in Mukwonago, WI. The role supports patient intake, scheduling, and financial clearance while ensuring accurate data handling and excellent service.

Responsibilities include greeting patients, handling calls and video communications, and coordinating with multiple departments to finalize patient encounters. A $2,000 sign-on bonus is offered to external candidates.