Patient Care Coordinator - Front Desk & Scheduling

Optum; Littleton (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k)

Education reimbursement

Job summary

Optum is a global health services company focused on improving health outcomes and access to care. The Patient Care Coordinator greets patients, registers them, and guides them through the check-in process at the Littleton, CO site.

The role handles insurance verification, payments, scheduling, and basic medical-record duties while supporting a seamless patient experience in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1+ years of telephonic or face-to-face customer service experience.
• Moderate proficiency in Microsoft Office applications.

Responsibilities

• Greet patients and manage check-in/check-out tasks.
• Verify insurance and process pre-authorizations as needed.
• Handle co-payments and maintain cashier workflow.
• Answer phones and schedule appointments.
• Maintain and file medical records and logs.

Skills

Customer service

Microsoft Office

Phone skills

Education

High School Diploma/GED

Tools

Electronic health records

Job description

Optum is a global health services company focused on improving health outcomes and access to care. The Patient Care Coordinator greets patients, registers them, and guides them through the check-in process at the Littleton, CO site.

The role handles insurance verification, payments, scheduling, and basic medical-record duties while supporting a seamless patient experience in a fast-paced environment.