Part-Time Operations Lead — Guest Experience

Sky Zone, LLC; Clarksville (TN); Híbrido; USD 16 000 - 23 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

401k with company matching

Medical, dental, and vision coverage

Resumo da oferta

Sky Zone is seeking a Part-time Team Lead in Clarksville, TN. You will rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, stepping in as Manager on Duty when needed to keep the park running smoothly.

You will drive memberships and special experiences while coaching staff, upholding safety standards, and ensuring guest delight during every shift. This is an onsite role with a strong emphasis on leadership and hands-on execution.

Qualificações

• Minimum 2 years of progressive experience in operations or guest-facing roles.
• Prior supervisory or leadership experience.
• Experience in retail, food & beverage, amusement/entertainment, or recreation preferred.
• Proficiency with POS systems and standard office software.

Responsabilidades

• Act as Manager on Duty when senior leaders aren’t on-site and ensure safety and service standards.
• Lead by example on the shop floor, coach team members, and delegate tasks across departments.
• Oversee Sales & Service, Parties & Events, and F&B/Facilities during shifts to ensure guest delight.
• Maintain shift procedures, safety compliance, and park cleanliness throughout operations.

Conhecimentos

Leadership

Supervisory experience

Guest service

Team coaching

On-floor leadership

Ferramentas

POS systems

Microsoft Office

Teams

Descrição da oferta de emprego

Sky Zone is seeking a Part-time Team Lead in Clarksville, TN. You will rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, stepping in as Manager on Duty when needed to keep the park running smoothly.

You will drive memberships and special experiences while coaching staff, upholding safety standards, and ensuring guest delight during every shift. This is an onsite role with a strong emphasis on leadership and hands-on execution.