Part-Time Team Lead: Guest Experience & Operations

Sky Zone, LLC; Brentwood (TN); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company matching

Job summary

Sky Zone, LLC is seeking a Team Lead in Brentwood, TN to oversee on-site operations across Sales & Service, Parties & Events, and Food & Beverage/Facilities. This role acts as Manager on Duty when leaders are away, delivering strong guest experiences and coaching a team in a fast-paced environment.

Ideal candidates have 2+ years in operations with supervisory experience, excellent communication, and a hands-on approach to leadership.

Qualifications

• At least 18 years old.
• Minimum of 2 years in operations or guest-facing roles.
• Previous supervisory or leadership experience preferred.
• Background in retail, food & beverage, amusement/entertainment, or recreation is a plus.

Responsibilities

• Act as MOD when GM/OM are not on-site to ensure safety and guest satisfaction.
• Lead floor operations, coach team members, and delegate tasks.
• Move across departments to maintain smooth shift flow and guest experience.
• Drive membership and program sales while promoting park offerings.

Skills

Leadership

Coaching

Guest Service

Operations

Education

High school diploma

Tools

POS systems

Microsoft Office

Teams

Job description

Sky Zone, LLC is seeking a Team Lead in Brentwood, TN to oversee on-site operations across Sales & Service, Parties & Events, and Food & Beverage/Facilities. This role acts as Manager on Duty when leaders are away, delivering strong guest experiences and coaching a team in a fast-paced environment.

Ideal candidates have 2+ years in operations with supervisory experience, excellent communication, and a hands-on approach to leadership.